Albany Unified School District

To translate this webpage into another language, please use the Google Translate bar below:

Technology Services » Aeries Portal Help

Aeries Portal Help

The Aeries Parent Portal can be accessed using the following link: 
 
Starting during the 2017-2018 school year new Parent/Student Portal accounts will be created and distributed automatically through email by Aeries. Existing Portal accounts should be unaffected if the email in Aeries has not changed.
 
For those parents experiencing technical issues using the Portal, please read through the solutions of common problems before submitting a support request. If after reading through this page your issue remains unresolved, please contact your school site office.
 
  1. I never received a confirmation email that my portal account was created or that my student had been added to an existing portal account. In order to have a portal account created an email must be entered into the student demographic or emergency contact page and tagged to allow portal access. Please contact the school site office if login was not emailed and they will update your contact information. A portal login will be emailed to you automatically.
  2. I would like to know whether my K-3 student has been assigned as an early bird or late bird. Where can I find that information? After logging into Aeries, go to the Student Info tab and click on Demographics. Look for the User 12 field. There will be either an E or an L there signifying Early / Late status.
  3. I would like to know which teacher my child has been assigned to for next school year. This information will be available and viewable in the Aeries portal starting around 5 PM on Friday, August 25, 2017 for the 2017-18 school year.